How to reset a stuck standing desk

TLDR 

• Resetting your desk returns it to its original settings. This can solve minor issues and help the motors run smoothly again. 
• Try resetting the desk if it won’t move up or down, tilts, or moves unevenly. 
• The reset takes about a minute and doesn’t require any tools. 

How to reset your height-adjustable desk? 

Resetting your desk is simple, and you don’t need any tools or extra help. The steps can be a bit different depending on your model, but here’s how to reset Desktronic desks: 

1. Press and hold the DOWN button until the desk goes all the way down. 
2. Keep holding the DOWN button until you see ASR on the display. 
3. Continue holding the DOWN button. The desk will lower a bit, then rise slightly and stop. 
4. Let go of the DOWN button. 

Your sit-stand desk is now ready to use! If you have another type of electric desk, try searching YouTube for instructions. Use your desk’s brand name and describe your issue. 

When and why should you reset your ergonomic desk? 

Resetting your ergonomic desk returns it to its original settings, fixes errors, and helps the motors work together again. Here are some common problems that a reset can often solve: 

• Your standing desk won’t move up or down. 
• The desk feels wobbly or uneven. 
• Only one side of your desk moves. 

Try resetting your standing desk before moving on to more complicated fixes. If that doesn’t work, get in touch with our customer support team for help. 

How to prevent problems with your standing desk 

Here are some tips to help you get the most out of your sit-stand desk for years to come: 

• Regularly check the screws and connections, and tighten them if they become loose. 
• Keep cables clear so they don’t block the desk’s movement. 
• Keep weight evenly across the tabletop to keep it stable. 
• Move the desk gently and avoid pressing down hard on the tabletop to protect the mechanism. 

Remember to reset your ergonomic desk after a power outage and at least once every 6 months.