At Desktronic, we ensure quality and durability, but if needed, our Returns & Refunds Policy offers a smooth, convenient return process.
30-day money-back guarantee
To begin the return process, please contact our customer support team at: info@desktronic.co.uk.
Please include in email:
Desktronic covers the cost of return shipping. Upon initiating a return, we will send you pre-paid return labels or arrange for a courier to pick up the item directly from your location.
Disassemble the product
Repackage it to the original box
Wait for the courier to arrive
After receiving your return, a refund will be initiated to your original payment method. On average it takes 5-10 business days for the return to arrive.
Please allow up to 5 business days for the refund to be processed by your bank or credit card company.
Our chairs come with a 3-year warranty, and desks have a 5-year warranty. If you encounter any issues, just reach out to us for help. Plus, if you're not satisfied, you can return any desk or chair within 30 days for a full refund. We cover all delivery and return costs.
Yes, you can. Bulk orders are ideal for furnishing your office with a consistent look and are more cost-effective. For more details, check out our B2B page.
We totally understand that assembly can be a hassle! While we can’t assemble your desk and chair before delivery, we’ve made the process super easy with clear instructions and an online guide. You’ll be set up quickly and ready to enjoy your new furniture!
We currently ship desks and chairs to Germany and Austria (desktronic.de), France (desktronic.fr), and the UK (desktronic.co.uk), with more countries coming soon! For bulk purchases, feel free to contact us via email (info@desktronic.co.uk) to arrange shipping to any countries not listed.
