Free & Fast Shipping
Your choice in Desktronic is an investment in quality. We uphold that standard by ensuring a hassle-free and prompt delivery process tailored to your needs.
Your parcel will be prepared and shipped from Northampton.
Standard delivery
We're dedicated to offering exceptional value. With our free standard delivery your Desktronic items will arrive within 3-4 working days.
Once shipped, your order will be delivered within 3-4 working days
Order cut-off time
All orders received by 7 am, will be shipped on the same day. This only applies to products in stock.
When you purchase a Desktronic standing desk, please note that the frame and the tabletop are shipped in separate packages. Due to the dimensions of the tabletop, it is classified as an oversize item (girth over 300cm), necessitating manual handling to ensure its safety and integrity during transit. Therefore, the packages may arrive 1-3 days apart.
We use two reputable shipping service providers: DHL and Pallex, to ensure the efficient and reliable delivery of your orders.
Your order will be conveniently shipped in two separate packages on the following business day. One package contains the frame, and the other package includes the tabletop. Our standard delivery timeframe typically ranges from 3 to 4 business days from the date of your order. Please note that for larger tabletop sizes, special shipping arrangements may be necessary. Our commitment is to ensure the swift delivery of your products, aiming to get them to you as quickly as possible.
Desktronic.co.uk ships orders to customers in the UK. We also operate in Germany and Austria under desktronic.de, and in France under desktronic.fr. As part of our commitment to expanding our reach and enhancing customer accessibility, we are actively working on extending our services to additional European countries in the near future.
We are pleased to offer free shipping throughout the UK, with packages arriving within 3-4 working days.
To ensure the accuracy of your order, we recommend providing the correct delivery address during the checkout process. If changes are necessary, please contact our customer support team as soon as possible to evaluate the possibility of making adjustments.
All our products are covered by an extended warranty, ranging from 2 to 5 years depending on the specific product category, reflecting our commitment to providing comprehensive coverage without any component-specific limitations. In the rare instance that your order arrives damaged or is missing parts, please capture a photo or video of the defect or damage and reach out to our dedicated customer service team. We will work swiftly to resolve the issue and ensure your complete satisfaction; in most cases, we will ship the replacement part to you on the very next business day.
As soon as your order gets shipped you will receive shipping confirmation email which will have a 'Track Order' button. This will take you directly to delivery partner website so you can follow the live tracking updates.
